Based in Miami, FL · Serving South Florida & virtually nationwide

From burnout to engagement.

Leadership & Employee Engagement Solutions in South Florida

GladED Leadership Solutions helps organizations build managers people want to follow and teams that stay. Research-based training, coaching and assessments that turn leadership development into better performance and engagement.

  • 5.0 on Google
  • 3x TEDx speaker
  • Serving organizations since 2019
Natalie Robinson Bruner, CEO and Principal Strategist of GladED Leadership Solutions, leading a leadership training session with a room of participants
★5.0 Google rating

Where do you want to start?

Two ways to work with GladED

Choose the path that fits what you need right now.

For organizations

Build managers people want to follow and teams that stay.

For business owners, CEOs, executives and HR leaders.

  • Leadership development & training
  • Executive & management coaching
  • Organizational assessments
  • Employee engagement & AI workplace training

For your career

Get seen. Get promoted. Make the ask with evidence.

For professionals doing promotion-worthy work that leadership isn't seeing.

  • The Promotion Blueprint book
  • The Promotion Blueprint App
  • 1-on-1 promotion coaching with Natalie

Sound familiar?

When leadership breaks down, the whole team feels it

Most performance problems start with how people are led. These are the challenges leaders bring to GladED.

  • Managers who were never taught to lead

    Great at the work, unsure how to coach, delegate or give hard feedback.

  • Burned-out, disengaged staff

    People doing the minimum, or quietly heading for the door.

  • Communication that misses

    Priorities get lost between leadership and the front line.

  • Low accountability

    Deadlines slip and nobody is quite sure who owns what.

  • Workplace conflict

    Tension between people or departments that drains everyone's energy.

  • There's a better way to run a team.

    Let's talk about what's happening in yours.

    Book a 30-minute strategy call

85%

of employees interviewed (34 of 40) said they had felt unable to raise an issue at work that they thought was important.

Milliken, Morrison & Hewlin (2003), Journal of Management Studies

5–8%

of annual U.S. health care spending is linked to workplace stressors such as long hours, high job demands and economic insecurity.

Goh, Pfeffer & Zenios (2016), Management Science

What we do

Leadership development and employee engagement services

Every engagement is built around your organization. Here's where we focus.

01

Leadership Development & Training

For managers who were promoted for their skills and now need to lead people.

Practical, research-based training on communication, feedback, delegation and accountability, built around the real situations your managers face.

The result: managers who set clear expectations and teams that know what good looks like.

Talk about leadership training
  • Manager training
  • Leadership programs
  • Workshops
02

Executive & Management Coaching

For leaders carrying big decisions, a new role or a team in transition.

Personalized one-on-one coaching that sharpens how you think, decide and communicate, with a strategist in your corner.

The result: clearer decisions and a leader the team trusts.

Talk about coaching
  • Executive coaching
  • Management coaching
03

Organizational Assessments

For organizations that know something is off but can't pinpoint it.

Research-based assessments of engagement, leadership effectiveness and organizational health, so decisions rest on evidence instead of guesses.

The result: a clear picture of what's working, what isn't and where to start.

Talk about an assessment
  • Engagement assessment
  • Research & evaluation
04

Employee Engagement & Workplace Culture

For teams stuck in burnout, conflict or quiet disengagement.

Culture strategy, conflict resolution and team development that rebuild trust and give people a reason to bring their best.

The result: staff who get more done and stay longer.

Talk about engagement
  • Culture strategy
  • Conflict resolution
  • Team development
05

Strategic Planning & Change Management

For organizations growing, restructuring or setting a new direction.

Facilitated planning and change support that turns a strategy into something your people understand and act on.

The result: a plan with buy-in, and a team that comes through change intact.

Talk about strategy & change
  • Strategic planning
  • Change management
06

Customized AI-Powered Workplace Training

For teams that want to use AI well, not just try it.

Training built around your organization's work that shows your team how to put AI tools to use in everyday tasks.

The result: a team that's confident with AI and uses it where it helps.

Talk about AI training
  • AI workplace training
  • Custom curriculum

The method

Burnout to Engagement©

Built on the Job Demands-Resources model, one of the most widely tested models of burnout and engagement. Its core finding: burnout is driven mainly by job demands, and engagement is driven by job resources.

Bakker & Demerouti (2007), Journal of Managerial Psychology · Schaufeli & Bakker (2004), Journal of Organizational Behavior

  1. Stage 1

    Measure

    Assess your team's job demands, job resources, burnout and engagement, so you start from evidence instead of guesses.

  2. Stage 2

    Reduce demands

    Address the demands that drain people most, such as heavy work pressure, emotional strain and unclear roles.

  3. Stage 3

    Build resources

    Strengthen what fuels engagement: supervisor and colleague support, autonomy and rewards for good work.

  4. Stage 4

    Re-measure

    Assess again to show leadership what changed and where to focus next.

Why it matters: across 7,939 business units in 36 companies, higher engagement was linked to higher customer satisfaction, productivity and profit, and to lower turnover and fewer accidents.

Harter, Schmidt & Hayes (2002), Journal of Applied Psychology

How it works

A program built around your team, not a template

  1. 1

    30-minute strategy call

    Tell us what's happening with your leaders and your team. We listen and ask the right questions.

  2. 2

    Custom proposal

    You get a recommended program and pricing that fits your organization's needs.

  3. 3

    Training, coaching & results

    We deliver in person across South Florida or virtually anywhere, and keep the focus on results.

What makes GladED different

GladED combines research-based leadership strategies, practical training, personalized coaching and organizational assessments, so leadership development turns into measurable improvements in employee performance, engagement and organizational results.

Free assessment

The Burnout Check

Is your team engaged, or quietly running on empty? Rate 12 statements about your team and get a score, your weakest area and the first step to fix it.

Built on the six areas of worklife that research ties to burnout and engagement: workload, control, reward, community, fairness and values.

Leiter & Maslach (2003), Research in Occupational Stress and Well-being

  • 3 min to finish
  • 12 questions
  • Instant results

In a one-year study of 466 employees, fairness was the deciding factor for people who could have gone either way: those who saw unfairness moved toward burnout, and those who didn't moved toward engagement.

Maslach & Leiter (2008), Journal of Applied Psychology

A quick self-check for leaders, not a validated diagnostic. For a full assessment, book a strategy call.

Natalie Robinson Bruner, CEO and Principal Strategist of GladED Leadership Solutions, smiling in front of the TEDxOvertown backdrop in Miami
Natalie at TEDxOvertown

Meet the founder

Natalie Robinson Bruner, CEO & Principal Strategist

Natalie founded GladED Leadership Solutions in 2019 to help organizations close the gap between the leaders they have and the leaders their people need. She brings more than 20 years of experience to every engagement.

She is a 3x TEDx speaker, the author of The Promotion Blueprint, and the creator of The Promotion Blueprint App. Her approach is practical and research-based, and it's built for real workplaces.

  • 3x TEDx speaker
  • Author, The Promotion Blueprint
  • Creator, The Promotion Blueprint App
  • 20+ years of experience
Years of leadership experience
20+
Students served through the UNM program Natalie directed
20,000+
TEDx talks
3
Google rating
5.0

Organizations we've worked with

  • YWCA South Florida
  • United Way Miami
  • The Children's Trust
  • The Children's Movement of Florida
  • Common Threads
  • Be's Professional Services
  • Epilepsy Alliance Florida
  • Accesso Services
  • Ingenovis Health
  • City of Riviera Beach
  • NAMI Miami-Dade
  • New Image Youth Center
  • Project Pulso
  • Trinity Church and Peacemakers

The Promotion Blueprint App

Your career coach, between sessions

The companion app to The Promotion Blueprint. Bring it the real situation, like a difficult boss, a missed opportunity or a promotion you want, and leave with a clear next move.

  • On-demand coaching

    Describe what's happening at work and get coached on what to do next.

  • 30-day roadmap

    Focused actions that build a stronger case for your next opportunity.

  • Promotion evidence bank

    Capture your wins and measurable results, then copy them or save a PDF.

  • Challenges & Learning Lab

    Practice next-level leadership with short, research-based lessons and quizzes.

Open the app

Reviews

What clients say about GladED

5.0 rating from 29 Google reviews

I highly recommend GladED and Natalie Robinson Bruner. She has the natural ability to understand what her clients need to start difficult conversations and help move them forward.

Kathryn Coppola · Google review

Mrs. Bruner is a wealth of knowledge. She speaks with clarity and understanding as well as prompting a call to action for your organization.

Leomise McClendon

This training has been incredibly valuable and insightful. I highly recommend it. Natalie was extremely helpful and provided clear, comprehensive information that will support my growth as a leader.

Natali Pujols Tejeda

The information presented in the presentation is real and effective. What made it flow beyond the presentation and into real world was the presenter. She did a fabulous job.

Shara Johnson

Natalie was knowledgeable and engaging, and made the training worthwhile for me in my current position and the work I do.

Patricia Goodrich

Read all 29 reviews on Google ↗

FAQ

Questions leaders ask before we start

Don't see yours? Ask it on a 30-minute call or email nrbruner@gladedsolutions.com.

Who does GladED Leadership Solutions work with?

GladED Leadership Solutions works with business owners, CEOs, executives and HR leaders at companies, government agencies, universities, foundations and nonprofits, from small teams to large organizations. Clients come to GladED when they want stronger managers, more engaged employees and better organizational performance.

What causes employee burnout?

Research points mainly to the work itself, not the individual. The Job Demands-Resources model finds burnout is driven mainly by job demands such as heavy workload, while engagement is driven by job resources such as support, autonomy and recognition. Maslach and Leiter's research adds six areas to watch: workload, control, reward, community, fairness and values.

What is the Burnout to Engagement framework?

Burnout to Engagement is GladED's four-stage method, built on the Job Demands-Resources model of burnout and engagement. Organizations first measure job demands, resources, burnout and engagement. Next they reduce the demands that drain people most and build the resources that fuel engagement. Finally they re-measure to show leadership what changed.

How do you measure employee engagement?

GladED uses organizational assessments that look at job demands, job resources, burnout and engagement, then connects them to outcomes leaders already track, such as productivity and retention. Leaders can also start with the free Burnout Check, a 12-question self-check based on six research-backed areas of worklife.

What is the Burnout Check?

The Burnout Check is a free, three-minute self-check for leaders on the GladED website. You rate 12 statements about your team and get a score out of 60, a result, your lowest-scoring area of worklife and a recommended first step. It is a quick self-check, not a validated diagnostic.

Does leadership training actually work?

Yes, when it is designed well. A meta-analysis of 335 samples (Lacerenza et al., 2017, Journal of Applied Psychology) found leadership training improved learning, on-the-job behavior and organizational results. It worked best with a needs analysis, practice, feedback, multiple sessions and in-person delivery, which is how GladED designs its programs.

Does executive coaching work?

A 2023 meta-analysis of 37 randomized controlled trials (de Haan and Nilsson, Academy of Management Learning & Education) found workplace and executive coaching had a significant, moderate positive effect. GladED offers one-on-one executive and management coaching for leaders facing a new role, a team in transition or a major decision.

How much does GladED Leadership Solutions cost?

Every GladED program is built around your organization, so pricing is custom. It starts with a free 30-minute strategy call where GladED learns what your team needs. You then receive a proposal with a recommended program and pricing.

Does GladED work virtually or only in person?

Both. GladED works virtually with organizations anywhere in the United States and offers in-person sessions throughout South Florida. GladED Leadership Solutions is based in Miami, Florida.

Who is Natalie Robinson Bruner?

Natalie Robinson Bruner is the founder, CEO and Principal Strategist of GladED Leadership Solutions, which she founded in Miami in 2019. She is a 3x TEDx speaker, the author of The Promotion Blueprint and the creator of The Promotion Blueprint App, with more than 20 years of leadership experience.

What do clients say about GladED?

GladED Leadership Solutions holds a 5.0 rating from 29 Google reviews. One reviewer called the training "real and effective," and another wrote that Natalie "has the natural ability to understand what her clients need to start difficult conversations and help move them forward."

Let's talk

Ready for better leaders and a stronger team?

Book a 30-minute strategy call. Tell us what's going on, and we'll come back with a program built for your organization.

Book a 30-minute strategy call
HoursMonday–Friday, 9 AM–5 PM
LocationBased in Miami, FL · Serving all of South Florida · Virtual nationwide